ECopy ShareScan 4.2 Guia de Instalação descarregar pdf (Página 11)

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1.3.1 - eCopy connector for Microsoft Exchange (Mail and/or Fax)

1.3.1.1 - Supported Versions:

n Microsoft Exchange 2003 / 2007 / 2010

n For information on supported Microsoft Exchange versions, go to https://www.gosavo.com/ENGAGEand

search for ShareScan 5.0 Compatibility Matrix.

1.3.1.2 - Install ation Prerequisites And Suggesti ons

n If configuring the Exchange connector using EWS or WebDAV protocols, the Exchange server SSL certificate

must be installed on the PC running ShareScan Manager. Certificates should be installed to the Trusted Root

Certification Authorities on the Local Computer.

n To configure and use EWS/EWS protocol, the user's logon name and alias must correspond, due to limitations

of the Exchange web services. For this reason, using LDAP/EWS protocol is recommended.

n ShareScan 5.0 requires an Outlook client installed on the Manager PC if the connector is communicating with

the Exchange server via MAPI protocol. At the time of configuration, the end user should be prepared to provide

a user name, password, Exchange server name, and domain name and the general domain environment for a

valid Outlook user. Blank passwords and special characters are not supported by ShareScan. To function

correctly, Microsoft Outlook® 2002 / 2003 / 2007 / 2010 (32-bit version) is required as the client.

1.3.1.3 - Confi guring MAPI/ MAPI Protocol For Exchange Mail And Fax Connectors

n To configure MAPI/MAPI protocol for Exchange connectors, the service account (the

Domain/Username/Password combination) is expecting to have a configured default Outlook profile. Otherwise

you cannot configure the connector as the Administration Console will display an error message.

n If your Outlook profile is not preconfigured, you can use the Custom settings via the Administration Console:

1. Log on to the ShareScan server using credentials of the service account intended for use with the

Exchange connectors.

2. Run the Custom settings of the connector, and enter the email address you want to use. The service

account is now ready, and can be used for configuring the connectors.

3. For Exchange fax connector, define the fax format.

4. Check to see whether you need to reconfigure your existing profiles using MAPI protocol.

5. This change does not affect LDAP/MAPI configurations.

1.3.1.4 - Exchange 2010 CAS Support For MAPI Protocol

n To support Exchange 2010 environments that have a dedicated Client Access Server (CAS) separate from the

Mailbox Server, a feature was introduced to allow administrators to specify the name of the CAS.

n The relevant property value can be specified either via the Use CAS button of the MAPI tab in the

Administration Console, or in the connector's configuration xml file:

l For Exchange Mail connector it is [COMMON_

APPDATA]\Nuance\ShareScan\connectors\ExchangeMail\Data\ExchangeMailStore.xml

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ECopy ShareScan 4.2 Guia de Instalação Página 11