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1.1.2 - Virtual environments
n VMware ESX v4 and the ESX Server portion of VSphere v4
n VMware Workstation 6.5 or 6.5.5
1.1.3 - Memory Configuration
n 2 GB physical memory (minimum); 4 GB recommended (8 GB recommended for systems using 100+ MFPs)
n 5 GB disk space (including SQL server and prerequisites)
1.1.4 - Checklist for the ShareScan Manager PC
n Ensure you are about to install the ShareScan Manager to a dedicated PC (that is, a PC exclusively tasked with
the running of the ShareScan Manager).
n Changing the name of the PC after installing ShareScan is not advised. If you must change the PC name,
consult the licensing-related chapters of ShareScan Help for the necessary steps.
n Run the Automatic Updates before you start installing ShareScan. Pay extra attention that you have
Automatic Updates of the operating system TURNED OFF during the installation.
n ShareScan 5.0 installs a customized Apache Tomcat web service. Already existing Tomcat installs are not
supported.
n If you have multiple NIC cards, disable all but the one you will use for your ShareScan installation. From
ShareScan Service Pack 4 onwards, this is not required, as you can use a registry setting to control which NIC
is used by the Manager.
n The same limitation applies to virtual environments: the VM configuration should contain only a single network
adapter bridged to a physical adapter that connects to the same network where the MFP devices and the
backend systems are connected to. The hosting machine can have multiple physical NICs.
n For ScanStation platforms, you have to enter the IP address of the NIC card in the ScanStation configuration
file (config.xml). You have to ensure that the IP address in the SERVER manager line is the same as the IP
address given to the ShareScan Manager in the registry, and it must also correspond to the value of the
address in config.xml.
n For virtual environment usage, ensure that your virtual drive type is IDE.
n Check if your drive format is NTFS.
n Ensure that Microsoft IIS is not installed or is not listening to the ports used by ShareScan (listed below).
n ShareScan 5.0 licenses are installed to a SQL Server to allow easy management of devices. Prior to installing
ShareScan 5.0, it is important to determine if licenses will be managed individually from each ShareScan
Manager, or if you would like to manage all licenses from a single SQL Server.
The ShareScan installer can install a local copy of SQL Server 2008 R2 Express for managing licenses. It can
also create the appropriate database structure on an existing SQL server for consolidated key management.
n ShareScan 5.0 license keys must be activated against a Nuance Activation Server. License keys can only be
activated once, so inspect the setup carefully prior to activation. All license keys provide a 30-day grace period
before activation is required to ensure the setup is as intended. Manual activation is available for servers that
are unable to communicate directly with the Nuance Activation Server.
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