
If a Low confidence message is displayed under the Error section of the zone, a decrease of the
Confidence value may result in an improved recognition - but be aware that this can result in the process
recognizing genuinely wrong text as correct.
21 - eCopy Highlight and Redact Extender
The eCopy Highlight and Redact Extender service is the process component in the Capture -> Process ->
Store workflow of ShareScan: it lets you apply highlight or cross out markings to the output document, and
do secure scanning of confidential documents by redacting ("blacking out") sensitive information.
The availability of this feature depends on your license.
Before you start
Be aware that once a file is saved with redacted items, there is no way of restoring the removed content – it
can neither be viewed nor found by searching. If text to be redacted contains typing errors, it is possible that
some sensitive data will not be removed by searching. It is recommended to review the resulting documents
are to ensure the desired results.
For additional information about desktop PDF tools ask your eCopy reseller about eCopy PDF Pro Office.
22 - Configuration
22.1- Overview
The setup process involves the following steps:
1. Choose and configure a profile.
2. Associate Highlight and Redact Extender with a connector profile: Map extender output to any
eCopy connector.
3. Scan with the service.
Note the following usage guidelines:
n Connector profiles that are used with the Highlight and Redact Extender Service must have
Searchable Text enabled.
n The file formats supported for use with the Highlight and Redact Extender are .pdf, .doc, .docx, .xls,
and .xlsx.
n Due to the processing required for document markup (highlight, redact, cross out) for the best
performance on larger documents, Nuance recommends to use this Extender with offline processing
enabled.
n Selecting highlight or cross out text may result in changes in the scanned image due to the OCR
processing.
n The associated connector profile must either specify a supported file format or must allow the user to
change the file format at runtime.
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