
41.4- About the Inbox Agent
The eCopy Inbox Agent is a Windows Service that is installed with the ShareScan Manager. It uses the
userdirs.txt file to provide eCopy PaperWorks with the path information that eCopy PaperWorks needs to
connect to scan inboxes or network home directories. eCopy PaperWorks uses the UDP (User Datagram
Protocol) to communicate with the Inbox Agent.
Important!
The default UDP server port is 9999 and the client port is 8888. The default multicast server and client IP address is
239.254.5.6. If you need to change these settings, contact Customer Support for assistance.
Example:
If you are logged on to your PC as <auser>, eCopy PaperWorks sends a UDP message to the Inbox Agent requesting
the path to your scan inbox. The Inbox Agent looks up <auser> in the userdirs.txt file and returns the path to eCopy
PaperWorks , which uses it to open <auser>'s scan inbox.
If you do not enable the Inbox Agent, each eCopy PaperWorks user must manually configure the path to the
scan inbox. For more information about configuring eCopy PaperWorks, see the eCopy PaperWorks
documentation or Help.
41.5- Pre-configuring the connector
Notes:
n If you are migrating from an earlier version of eCopy ShareScan and have already configured an Inbox
root directory, you can use the existing location and settings. You can also import profiles from
earlier versions of the connector using the Import / Export tool in the Administration Console. For
more information, see the Administration Console Help.
n If you have a Novell network with multiple trees, you must set the Preferred tree field in the
Novell client configuration so that the Inbox Agent and this connector will function properly.
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