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11 - The eCopyCost Recovery Service
The eCopyCost Recovery Service is compatible with major cost recovery systems. When cost recovery is
enabled, scanning functions are unavailable until the user unlocks the cost recovery terminal or application
and specifies the billing account information:
n Scan date and time.
n The name of the scanning device.
n The scanning function used (e-mail, fax, scan to desktop, and so on).
n The number of pages scanned.
n The size of the document.
n Sender and recipient information.
n Any additional information provided by the cost recovery system.
At the end of the session, you can log off using the terminal and ShareScan returns to the “locked” state.
11.1- Configuring the service
The ShareScan software includes timers that automatically log you off after a certain period of inactivity.
However, when the Cost Recovery Service is enabled, these timers are disabled and you remain logged on
until you press End or Complete on the terminal, or until the terminal times out.
To configure the service:
1. In the ShareScan Administration Console, select the Configure services tab. The tab displays a list
of available services.
2. Select the service name. The service configuration and the settings pane open.
3. On the configuration pane, select Configuring Service: Cost Recovery. The Cost Recovery Service
fields become active.
4. To use Encryption, specify the settings.
5. To use the Activity log, specify the settings.
6. To enable the service for all devices, select Enabled.
7. Click Save, then click Test. The eCopy Cost Recovery Terminal Emulator opens.
Note:
If you are passing user credentials from your cost recovery terminal to the eCopyCost Recovery Service, Session
Logon must be set to Enabled in the Enable for all devices tab and Configured in the Configuring Service: Session
Logon tab. This functionality is only available if you are using the Unicode/XML (v3) protocol.
To test the service:
In the eCopy Cost Recovery Terminal Emulator, click Connect to connect with your server.
- 1 - Welcome 2
- 2 - Getting Started 3
- 2.1- Configure the services 4
- 2.3- Configure devices 4
- 3 - About the basic functions 5
- 3.2- About Devices 6
- 3.2.2 - Licensing Wizard 9
- 3.2.2.1 - Loading Licenses 10
- 3.2.2.5 - R emoving Licenses 13
- 3.3- About the simulator 14
- 3.3.1 - Using the simulator 15
- 3.4- About the System area 16
- 3.4.2 - Activity Monitor 19
- 3.4.3 - Reporting 20
- XMLformat 21
- MM/dd/yyyy 21
- 4.1- Timers 23
- 4.2- Auto Sync 24
- 4.2.1 - Auto Sync settings 25
- 4.3- Database Configuration 26
- 4.4- Backing up the database 26
- 4.5- Database Restore Wizard 27
- 4.6- System preferences 27
- MM/dd/yyyy) 29
- 4.7.3 - Use case example 30
- 4.7.4 - Batching in ShareScan 31
- MM/dd/yyyy and AM/PM 32
- 4.9- Profile Tool 35
- 4.11- Console language 36
- 5.1- Document services 36
- 5.2- About connector services 37
- 6.2- Data Publishing 42
- 6.3- Template settings 43
- 6.4.2 - Barcodes tab settings 44
- 6.6- File naming 46
- 6.7- About device services 46
- Identification 50
- 9425, which matches the 51
- 6.7.5 - Session Logon service 52
- 6.8- About common services 57
- 6.8.2 - Notification service 58
- 6.8.3 - Tracing service 60
- 7 - About eCopy Connectors 62
- 7.2- About connector profiles 63
- 7.3- Planning connectors 63
- 7.4- Configuring connectors 64
- 7.6- Using connectors 67
- 7.6.1 - Scan 68
- 7.6.2 - Preview 68
- 8 - Configuring devices 69
- 8.1- Device configuration 70
- 8.2- User configuration 70
- 8.3- Finding devices 70
- 8.3.1 - To find a device 71
- 8.3.2 - Find Device settings 71
- 8.5- Renaming device groups 72
- 8.6- Locking device groups 72
- 8.7- User configuration 72
- 8.8- Role based configuration 73
- 8.9- Personalization feature 74
- Exit button in 77
- 9.3.2.1 - To Perform Tests 78
- 10.1- Page numbering 80
- 10.2- Configuring the service 81
- KP1 and select this 83
- 11.1- Configuring the service 86
- 11.2- Cost Recovery settings 87
- 14.1.1 - Server Address hints 91
- 15 - Template Design 93
- 15.2- Zone Properties 96
- 15.3- Testing Templates 98
- 16.1- Batching 99
- 16.2- Single Documents 99
- 18 - Use case example 101
- 19 - Troubleshooting 102
- 20 - Best Practices 103
- 22 - Configuration 104
- 22.2- Service Configuration 105
- 25 - Single Sign On Extender 106
- 26 - Using the Extender 106
- 28 - Database Lookup Extender 107
- 27 - Disabling the Extender 107
- 28.2- Databases tab 108
- 28.2.2 - Lookup settings 110
- 28.2.3 - Settings 112
- 29.2- About profile selection 114
- 29.3.1 - Related fields 115
- 29.3.2 - Default values 116
- 29.4- Document security 117
- 30.1.2 - Express Wizard 121
- 31.2.2 - Protocol selector 127
- 31.2.3 - Protocol properties 128
- “Exchange 2007” 129
- 31.2.4 - Web Services 131
- 31.2.5 - General settings 131
- 31.2.6 - Sending options 132
- 31.2.7 - Fax format settings 132
- 31.4.1 - Local address book 133
- 32.1.1 - Fax format settings 135
- 32.1.3 - Content settings 136
- 32.1.4 - Address book 136
- 32.1.5 - Express settings 137
- 34.2- Connector properties 139
- 34.2.2 - LDAPsettings 140
- 34.2.3 - Address book 141
- 34.2.4 - Sending options 142
- 34.2.5 - Fax Format settings 143
- 34.2.7 - SMTP settings 146
- 35.1.1 - Address book 148
- 35.1.2 - Content settings 149
- 35.1.3 - Express settings 149
- 36.2.1 - General settings 152
- 36.2.2 - Protocol selector 153
- 36.2.3 - Protocol properties 154
- 36.2.4 - Web Services 157
- 36.2.5 - Sending options 157
- 36.4.1 - Local address book 159
- Field Name Description 164
- Publishing 166
- 37.2- Column information 168
- 39 - eCopy Quick Connect 172
- 39.1.2 - LDAP server settings 177
- 39.1.9 - File name tab 183
- 39.1.11 - Index file tab 186
- 39.1.12 - Index file formats 188
- </data> 189
- 40.1.3 - Content settings 196
- 40.1.4 - Fax format 196
- 40.1.5 - Express Settings 197
- 40.1.6 - Send screen settings 197
- \\Server\Inbox 200
- Root\xyz.com\<domain_ 200
- 41.4- About the Inbox Agent 202
- 41.6- Scan Inbox settings 203
- 41.6.1 - Inbox settings 204
- 41.6.2 - Destination settings 205
- 42 - eCopy Scan to File 208
- 42.1.2 - File name tab 211
- 43 - Scan to Printer 213
- 44 - Scan to USB 214
- 44.1.1 - Configure settings 215
- 44.3- Connector properties 216
- 44.3.2 - LDAPsettings 218
- 44.3.3 - Address book 219
- 44.3.4 - Sending options 220
- 44.3.6 - SMTP settings 223
- 45.2.2 - Navigation settings 225
- 45.2.3 - Attributes settings 226
- 45.2.4 - Data Publishing keys 227
- ECOPY_CLIENT_ID 228
- ECOPY_MATTER_ 228
- NUMBER takes precedence 228
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