ECopy ShareScan 4.2 Guia de Instalação descarregar pdf (Página 61)

Tracing service is located in Administration Console in the Configure services tab under Common

services section.

6.8.3.1 - Tracing Settings

Setting Description

Configured Enables Tracing service when selecting the Yes check box; or disables a device

to use the Tracing service.

Note: Configuring this service enables non-verbose tracing on all devices and

connectors.

Verbose Enables detailed tracing when selecting the Yes check box or disables a detailed

tracing. By default, the logging is NOT verbose; for troubleshooting purposes,

verbose logging is recommended.

When enabling verbose tracing for troubleshooting a specific issue, you may

want to consider applying this tracing mode only for the device in question; this

way, you can have verbose tracing on longer before overwriting the old tracing

information. Thus, use the Device Settings, or Device Group Settings to regulate

tracing for specific devices.

Note that by default, verbose tracing when enabled, applies for all devices of a

device group; therefore, if you want to switch tracing to verbose for only a

specific device of the group, you have to lift that device from the group for the

duration of the tracing process.

RSDTrace Mark this checkbox to turn on RSD Tracing; RSD is the scanning module of the

ScanStation application. If checked, the ScanStation application creates trace

logs via the Trace service.

You must restart your ScanStation after marking this checkbox and saving the

setting in order to make the application read the new settings.

Nuance recommends that you only turn RSD trace on for brief periods of

investigating possible issues, as RSD tracing is very verbose and has a

significant performance impact.

The log files written by RSD are added to the zip file when user exports the trace

information by clicking Export. Note that clicking Delete Trace Files does NOT

delete RSD trace files.

Trace File options Options to create the log files.

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ECopy ShareScan 4.2 Guia de Instalação Página 61